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Get in touch with us at hello@smoochy.uk

Frequently asked questions
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- 03You will be able to control the messages you receive and filter them according to your preferences. They will all end up in the waiting box. You will be able to then filter them to the messages from people you want to receive and read. They will only know you have read it, if you reply and it will go into your inbox. You can only message someone once. And then proceed to chat only if they respond.
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- 06Whilst we cannot control everything a user does or say, unless they break Smoochy rules, terms and conditions, we have stringent safety procedures in place. 1) To create an account we require BOTH your email and contact number. 2) You will need to verify yourself via a text message with a code through our third party company: Twilio. 2) Strict rules, terms and conditions must be accepted
- 07We can remove your account for breaking Smoochy rules, terms or conditions. However, you can appeal our decision to remove your account and we will consider your request and act reasonably. But ultimately our decision is at our sole discretion and is final. So if you have breached any of our terms or rules, you won’t be allowed to use the app.
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